A seasoned Product Experience Manager with a passion for crafting exceptional user journeys and enhancing customer satisfaction. With over 15 years of experience in the tech industry, I have honed my skills in product development, user research, and cross-functional collaboration.

Graduating with a two undergraduate degrees, one in Information Systems and the other Organizational Management from Washington Adventist University, I began my career as a web developer, where I developed a deep understanding of design and technology, and their potential to drive meaningful user experiences. My transition to product management stemmed from my desire to blend my design and technical expertise with my  knack for empathizing with users' needs.

In my previous roles in government and private sector companies, I have demonstrated my ability to lead product teams to success. I have a proven track record of launching innovative products that resonate with users and drive business growth. My strategic mindset coupled with my hands-on approach enables me to navigate complex challenges and deliver results in dynamic environments.

I am deeply committed to user-centric design principles and advocate for continuous improvement through user feedback and data-driven insights. I believe in fostering a culture of experimentation and iteration to create products that not only meet but exceed customer expectations.